Our team
Our head office relocated from Luton to Swindon in July 2020. We are a team of 35 beavering away in diverse areas such as sales operations, aftersales, finance, planning, analysis, HR and dealer networking. But that isn't all. In addition we have our very own knights of the road - the field-based team who are responsible for delivering sales and after sales service to the high standard our customers have come to expect.
If you wish to contact a team member please visit the contact us page.
Kevin Griffin
Managing Director
Kevin has over 40 years in the automotive industry and brings a wealth of experience. Starting as a trainee salesman in 1978, Kevin worked his way through the ranks and latterly held senior positions within franchised dealerships for a host of brands including Vauxhall, Rover, Seat, Hyundai, Suzuki, and Chevrolet.
His career has seen him focus on driving fundamental and profitable growth within the dealership, helping them to flourish over the long term, and to have some fun along the way.
More recently, Kevin has held the positions of area manager and sales director for KGM Motors UK and is now at the helm as managing director.
Ian Brown
Finance Director
Ian qualified as an accountant with Grant Thornton. He then moved into the motor industry in 1989 with Volkswagen Group at their UK HQ, covering VW, Audi, SEAT, Skoda and VW CV. Initially he was in finance roles, but progressed into business management and franchise roles, and then on to financial controller for SEAT car brand, working with the factory in Barcelona.
Ian then spent a number of years with VWG Group as financial controller for its group services, covering a number of central functions including all logistics and all the spare parts business for the group. This role expanded to include the development and launch of all financial aspects of the ‘Trade Parts Specialists’ business model, as this was rolled out across the UK.
Following his time at VWG, Ian spent three years as finance director with Traka, a manufacturer and distributor of secure key cabinets and lockers. Ian joined KGM Motors UK as finance director in 2017.
Clive Messenger
Sales Director
Clive has worked within the motor industry all his career - nearly 30-years. Starting as an apprentice technician, he then held several roles at manufacturer level for Mitsubishi Motors in the UK, the early stages being very much in aftersales where he learned the value of customers to every business.
The past 20-years have been sales focused and include product planning manager, area manager, training manager, head of field operations and, more recently, general manager of fleet operations.
Clive joined the KGM Motors UK team as sales director in October 2021 and looks to draw on his vast experience to support organic growth in vehicle sales for the brand and its dealer partners over the coming years, with the customer experience playing a vital role in this success.
Vanessa Cox
Communications Director
Vanessa ("Ness") has over 25-years' experience within the automotive industry. She held senior roles with Mitsubishi Motors in the UK in corporate sales, public relations, and marketing.
Ness joined the KGM Motors UK team in 2018 and is now at the helm of a busy communications department, responsible for developing communication strategies that help advance KGM Motors UK’s efforts to catalyse broad impact through the sharing of effective ideas and practices. These strategies include public relations, partnerships, digital marketing, social media, and events.
Out of work, Ness is a mother, enjoys skiing, reading, and socialising - with the occasional glass of Pinot!
Mark Burrows
Aftersales Director
Mark has over 30-years’ experience in the automotive Industry. He has worked in aftersales, sales, and dealer development for a number of brands such as Mitsubishi, Kia, and Tesla.
He also spent a considerable time in his career working in the motorcycle Industry for both Triumph and Harley Davidson in both domestic and international markets.
Mark, as aftersales director, is responsible for the delivery of service, parts, and customer care for KGM Motors UK.
Paul Keyte
Planning & Analysis Manager
‘PK’ has approximately 30 years' motor trade experience in a truly wide range of dealer, leasing company, and manufacturer roles that include workshop controller, fleet management, insurance manager, maintenance control room manager for the Metropolitan Police, and demonstration programme manager.
His wide range of manufacturers experience includes Ford, Vauxhall, SAAB, & Mercedes. PK switched to KGM Motors UK in 2013 having previously helped deliver a number of KGM press cars and being very impressed with the great product!
In his spare time PK enjoys photography, cycling & skiing.
Laura Jenkins
HR Manager
Laura joined the KGM Motors UK team in 2015, quickly advancing her career within human resources. Having originally began her career in HR with an international women’s clothing company, Laura welcomed the change and challenges the motor industry brought.
Having accomplished numerous HR qualifications, Laura takes on the wide array of projects her role brings and aspires to continually improve the brand and the company.
Balancing family life outside of work as a mother of three, Laura’s multi-tasking skills are second to none!
Andrew Cookson
Dealer Recruitment and Development Manager
Andrew has over 30-years' experience in the motor industry working with multiple specialist and prestige brands in various roles, before joining KGM Motors UK.
He has a wealth of experience in all aspects of the industry, graduating as full member to the Institute of the Motor Industry. He is looking after KGM's dealer partners and is based in the Northwest of England.
Andrew joined KGM team in 2015 has lots of interests outside of work which include mountain biking, motorsport, and various hobbies with his children.
Stephen Bucci
General Manager - Service Operations
Stephen has over 18 years' automotive experience, starting his career as an apprentice mechanic in 2006, working his way up through the ranks to become a VWG master technician.
After leaving the workshop Stephen held various senior aftersales positions within a franchised dealership, progressing into regional and national management positions within vehicle importers.
Stephen's experience from brands such as Ford, Audi and KGM Motors UK have allowed him to develop a deep technical knowledge and build a focus on delivering exceptional customer service. In 2018, Stephen joined KGM Motors UK as Regional Aftersales Manager – South, he then received a promotion to Technical and Customer Manager in late 2020. Then again in early 2024, Stephen was promoted to his current position General Manager – Service Operations.
Stephen's responsibilities as General Manager – Service Operations at KGM Motors UK involves vehicle homologation and compliance as well as the management of our Regional Aftersales Manager’s and our Head of Technical and Customer services.
Phillip Sargent
Regional Aftersales Manager - South
Phil started his career as an apprentice with Peugeot before taking on the role of senior technician with Volvo. He then moved to Audi where he spent three years as a workshop controller before progressing to senior service advisor. This was quickly followed by an internal promotion to an aftersales group development and support role.
Looking to expand his knowledge in aftersales, Phill took on a new position with Ford as an aftersales manager. Opportunity shortly arose for Phil to move across to Porsche and continue his work as an aftersales manager. After eight successful years working with Porsche, Phill then joined the KGM team as a Regional Aftersales Manager for the South UK in 2020.
During his spare time Phil enjoys keeping active, playing golf and these days prefers to watch a bit of rugby on the side-line.
Thomas Holyoak
Regional Aftersales Manager - South-East
Thomas has a wealth of experience in aftersales having started his career in 2004 with Parkway Motor Group. During his 18 years with the group, Thomas held several key roles within the organisation, starting as a vehicle technician, working up to service manager and latterly aftersales manager at a dealership franchise in Leicestershire.
Thomas joined KGM Motors UK in April 2022 and is responsible for franchised dealers as a regional aftersales manager in the east and southeast of England. His role will implement processes to aid continuous improvement, the development of projects that help to raise the standards of customer care and increase profitability for the KGM network.
Peter Howe
Regional Aftersales Manager - North
Peter started with the company in June 2016. His current role as aftersales manager is to review and support our dealer network with all aspects of aftersales. Peter has been involved in the motor trade for 43 years and has vast experience of all areas within the aftersales arena.
Nick Watkins-Price
Head of Warranty
Nic has worked in the motor Industry for the past 24 years and has an extensive knowledge of aftersales in the industry. Starting off as a service advisor he worked his way up to workshop controller and assistant service manager for brands like Peugeot, Ford and Kia.
Charlie Jones
Dealer Commercial Manager - South West
Charlie joined the business in September 2020 after various roles within the hospitality, event, fenestration, and tech industries.
He graduated from Nottingham Trent University in 2018 with a BA in Business Management and Marketing. Previously holding roles as business manager and communications executive, Charlie has now moved into an area manager position to help look after our dealer partners.
As a true Yam Yam, Charlie is an avid fan of the mighty Wolverhampton Wanderers. In his spare time, he also enjoys playing football, going to the gym, and popping down his local for a craft beer.
Jon Winrow
Dealer commercial Manager - North
Jon has over 36 years’ experience in the motor trade. Starting as a sales executive in 1986, working through the ranks and help management positions for a number of brands including Lada, Proton, Citroen, Fiat, Hyundai and Alfa Romeo as both retailer and manufacturer.
Jon joined KGM in April 2019 as area manager, looking after the North and Scotland.
In his spare time, Jon enjoys relaxing with his family and using his weekends to watch and coach football putting his FA Coaching Qualification to good use.
Paul Brooker
Dealer Commercial Manager - South East
Paul has over 25-years’ experience in the motor trade starting as a sales executive in 1997 and working through the ranks with Toyota, Jaguar, Rover, and Nissan before taking on general manager status at KGM Motors UK.
Paul is now an area manager looking after KGM's dealer partners in the South and South-East of the country.
Steve Graham
Dealer Commercial Manager - Scotland & North
Steve joined the KGM team in October 23 as the Dealer Commercial Manager for the North of England, Scotland & Northern Ireland. Steve has been in the industry for 39 years starting out as an Apprentice Technician with Ford before moving onto Aftersales Management with Ford for 11 years.
In addition, he has worked with the VW group, Chrysler Jeep, Honda UK & Mitsubishi all in management positions predominately managing Scotland & Northern Ireland dealers on both Aftersales and Sales positions. Steve also has served as a Technician, F.I.M.I member and Dealer Principal in retail for several years.
His passion is to help dealers deliver excellent customer service and attention by focusing on the customer experience from the enquiry to the subsequent sale. Outside of work Steve’s passions are relaxing with the family and enjoying his weekly walks on the golf course!
Keir Bartlett
Planning & Analysis Controller
Keir joined the KGM Motors UK family in November 2021 and has already enjoyed a 14-year career in the motor industry. He has in depth experience of the growing zero-emission vehicle sector and is keen to contribute to KGM’s development in this area.
A father of twin girls, Keir enjoys walking, reading, and swimming. He also has a very strong affection for the NFL and avidly follows the Green Bay Packers, much to his family’s annoyance!
Molly Sheehy
Sales Operations Advisor
Molly joined the KGM Motors UK team in July 2019 working maternity cover in KGM Motors UK’s corporate sales department. Molly moved into sales operations in July 2020, working alongside Pauline Lawless.
Prior to life at KGM Motors UK, Molly worked with Vauxhall for 4-years in fleet aftersales and then warranty administration.
In her free time, Molly likes to socialise with friends.
Justine Jones
Sales Operations Advisor
Justine joined KGM in August 2023 working alongside Keir Bartlett and Molly Sheehy in the Operations Team. She has worked in the Motor Industry for most of her Career in Retail and Fleet Sales Administration and has a depth of experience working for Volkswagen, Peugeot and SEAT/Cupra Dealerships.
Out of work Justine likes to spend time with her family and friends, upcycling furniture and planning her next holiday to foreign shores.
Sherry
Senior Accountant
Sherry joined the company in 2016 as Senior Accountant mainly working on producing Management Accounts each month. The role, was an introduction into the motor industry, was very different from her previous role in a Contract Research Organisation where she was the Head of Financial Accounting. The role has adapted a lot in the last 8 years and is one she really enjoys.
Sherry started as an Accounts Junior and has worked her way up over the years gaining the AAT Certificate early on in her career. This path has given her a real insight into so many aspects of the different Finance roles; therefore she is able to assist her team in a practical way.
She is a big animal lover and volunteers for an animal charity who she has been with for 12 years. Sherry also loves live music and tries to see as many artists/bands every year as she can. Sherry has 3 Glastonbury’s under her belt but hopes to maybe do one more...
Joanna Loomba
Senior Accounts Assistant
Joanna joined the company in November 2023 as an Accounts Assistant and later progressed to Senior Accounts Assistant.
Responsible for various aspects of financial accounting and managing dealer accounts.
AAT qualified with 13 years of experience in finance.
Personal interest: Neuroplasticity, subconscious programming, mind and body connection.
Charlotte Peckham
Accounts Executive
Charlotte joined the business in June 2022, bringing many years of finance experience in multiple industries such as pharmaceuticals.
Charlotte joins our accounts team alongside Ian and deals with purchase ledger and accounts queries at KGM.
When not in the office, Charlotte loves family time with her 2 children, watching movies and walking her chihuahua.
Aidan O'Neill
Communications Executive
Aidan graduated from the University of Reading with a BA in Business and Management where he also completed a 13-months industrial placement as a marketing assistant.
He joined KGM in July 2022 and covers dealer marketing and website management, working closely with Vanessa and Toby in the communications team.
In his spare time, Aidan enjoys hiking and football, cheering on his not so local team, Newcastle United
Toby Noakes
Communications Executive
Toby joined the KGM team as a Communications Executive in October 2023 after graduating from the University of Derby with a First Honours Degree in Journalism.
Covering all things social media, press fleet management, and dealer marketing, Toby prides himself on good teamwork, trust and integrity.
In his spare time, Toby loves watching his beloved Chelsea Football Club (for his sins!)
Zara McDonald
Data Analyst
Zara joined the KGM UK team in November 2022, covering maternity leave for the HR Manager and has now moved into the communications team as a Data Analyst.
Zara’s role is central to KGM’s dealer hub, supporting the dealer network with its use, monitoring the way the data is collected, with GDPR compliance at the forefront of her focus to improve the customer experience.
Outside of work, Zara is passionate about food and enjoys cooking for family and friends. She also loves travelling to hot and sunny destinations.
Keith Chaffe
Head of Technical and Customer Service
Keith joined the company in 2024, currently serving as the Head of Technical and Customer Service. Prior experience includes roles as a Technical Manager at OPUS IVS and a Technician at BMW. Holds a High Voltage Level 4 qualification and has achieved Master Technician status. Outside of work, enjoys golf and traveling. Committed to delivering exceptional technical solutions and customer service.
Megan Maxwell
Customer and Technical Support Executive
Megan joined the KGM Motors UK team in 2023, becoming our first in-house Customer Support and Technical Support Executive. She works in a dynamic support team led by Stephen Bucci.
Before joining KGM, Megan has gained vast experience in customer services and customer-facing roles in the hospitality industry.
Jade Smith
Customer and Technical Support Executive
Jade joined the company in April 2024, currently excelling as a Customer Support Executive. She brings valuable experience from a previous role as a Retail Manager, passionate about providing excellent customer service and resolving issues efficiently. Outside of work, Jade has a keen interest in Motorsport and Car shows, reflecting a love for speed and automotive design.
Joanna Taylor
BCA Operations Supervisor
Jo has over 15-years’ experience in logistics and technical roles within the aviation industry having spent 8 years with British Airways before moving on to ground handling of airlines such as Ryanair, easyJet, KLM, and Aer Lingus.
Having joined KGM Motors UK in 2015, Jo has headed up the import centre at Bristol Port taking responsibility for preparation, certification, and distribution of KGM vehicles to the dealer network.
Leo Szalay
Parts Manager
Leo joined KGM Motors UK in 2014 as a warehouse assistant. During his time, he has worked as a team leader, aftersales business analyst, and now is Parts Manager and is responsible for the daily operations of KGM's warehouse.
Allan Wade
Parts Supervisor
Alan joined the warehouse team in 2022. With extensive hands-on experience in the automotive industry, Alan has developed a comprehensive understanding of warehouse operations and inventory management, making him an invaluable asset to his team.
In addition to his technical skills, Alan is known for his ability to foster a positive and productive work environment. He values teamwork and encourages open communication, ensuring that everyone in the warehouse is aligned and working towards common goals.
Alan's passion for the automotive field extends beyond the warehouse, as he is also an avid car enthusiast who enjoys working on personal car restoration projects.
Mya Benford
Parts Administrator
Having joined the company in 2024, Mya has achieved a lot in a short time. With her dedication, hard work, and keen interest for cars, Mya is now responsible for parts and accessory inventory, including keeping our dealer partners up to date on all deliveries.
Mya brings with her numerous years of warehouse experience and is keen to learn and progress more with the company. Mya's role is an important one, and she works hard each day to do her job in line with our company values.