New internal combustion (ICE) Engines vehicle warranty terms and conditions

Our warranty covers parts failing due to faults in materials and workmanship at the time of manufacture. Under the warranty we will repair or replace any parts of a new KGM which are found to have such faults when the vehicle is used in normal conditions. You will not have to pay for any warranty repairs . 

This warranty does not affect your statutory rights. The following conditions apply to this warranty.

1. Warranty Period - The warranty period begins on the date of first registration. The date the warranty ends depends on the type of warranty as shown below:
   
   • New Petrol and Diesel Vehicle Warranty - All new ICE KGM vehicles sold in the UK are supplied with a warranty that covers faulty parts, materials, or workmanship at the time of manufacture subject to the conditions of Limited Coverage. All new ICE vehicles are covered by a five year or 100,000-mile warranty (whichever occurs first).
   • Anti-Perforation Warranty - All new KGM vehicles sold in the UK have an anti-perforation warranty which covers holes in body panels caused by rust. It does not cover surface rust (caused by stone chips or scratches in the paint or rust on any other part of the alloy wheels or vehicle, such as the exhaust system. This warranty lasts for six years.
     
   • Paintwork and Wheel Warranty - All new KGM vehicles sold in the UK have a paint surface warranty which covers faulty paintwork at the time of manufacture. This warranty covers any problems with the paintwork and lacquer which happen through normal use and are caused by faulty material or workmanship. The warranty does not cover damage caused by stone chips, scratches, industrial fall out, chemicals etc. This warranty lasts for
     • Vehicle paintwork - Three years or 60,000 miles, whichever occurs first.
     • Alloy wheel paint/lacquer - Three years or 37,500 miles, whichever occurs first.
   • Retail Parts Warranty - All KGM parts and accessories are covered for 12 months. This warranty starts on the date you buy the part or accessory. This warranty does not cover parts and accessories unless they have been supplied and approved by KGM. "This does not apply to parts fitted under warranty which carry the balance of the new vehicle warranty'
   • Accessory Part Warranty - All accessories supplied or fitted to your vehicle are covered for 2
     
     
2.  What is covered - A KGM Authorised Repairer will repair or replace faulty KGM parts within the warranty period. You will not have to pay with the following exceptions:
   • Glass - Covered for three months or 2,000 miles, whichever comes first
   • 12v Batteries - Covered for 2 years or 25,000 miles whichever comes first
   • Wheel alignment - Covered for three months or 2,000 miles, whichever comes first
   • Clutch components and brake discs - Covered for one year or 12,000 miles whichever comes first
   • Plus, the components listed in the Limited Coverage table on page 13 of this guide book
     
     
3.  What is not covered - The KGM warranties do not cover the following:
   • Damage, faults, or failure caused by:
     • an accident or another external cause.
     • misuse or neglect.
     • repairs not carried to the manufacturer's standards
     • fitting parts or accessories that have not been approved by KGM.
     • using any fuel or fluids other than those recommended for the vehicle.
     • altering the vehicle from the specification at manufacture; or
     • environmental conditions such as industrial fallout, salt and storm damage.
     • Additionally, SsangYong will not cover the cost of repairs relating to:
   • Normal wear and tear, such as suspension links, ball joints and parts worn by normal driver usage and parts normally replaced or adjusted as part of the KGM service schedule
   • Any vehicle for which you cannot provide proof of warranty cover
   • Indirect loss and expenses such as loss of use, hotel costs, vehicle rental, other travel costs and loss of pay
   • Towing charges
   • We may change the cars we produce. This does not mean that we must make similar changes to cars we have already produced
     
     
4. Tyre Warranty - The tyres fitted on new KGM vehicles are guaranteed by the tyre manufacturers.
   
   
5. Transferring your Warranty - If you buy a used KGM car, any remaining period of the new car warranty will be transferred to you, see elsewhere in this booklet
   
   
6. Our Responsibilities - We will repair manufacturing faults free of charge during the warranty period. Please remember the difference between 'faults' and 'damage! Faults are covered because as the manufacturer we are responsible, natural wear and tear is not covered under our vehicle warranty.
   
   
7. Your Responsibilities - We have no control over damage caused by things like a crash, misuse, and poor maintenance. Repairs of this nature are your responsibility. The warranty does not cover damage which happens after the vehicle is delivered to you
   
   
8. Anti-Perforation (rust-through) Warranty - The anti- perforation warranty covers holes in body panels caused by rust. This warranty lasts for six years. It does not cover surface rust (caused by stone chips or scratches in the paint or lacquer for example or rust on the exhaust system. The following conditions apply to this warranty and are your responsibility.
   • You must have the vehicle inspected once a year by a KGM Authorised Repairer. The inspection will be recorded by the Dealer at the time it is carried out
   • If your KGM Authorised Repairer tells you that the paintwork or body or wheels of the vehicle is damaged, you must arrange and pay for any necessary work
   •  If your KGM Authorised Repairer tells you that the paintwork or body of the vehicle is damaged, you must arrange and pay for any necessary work
   • Any paint or bodywork repairs must be carried out using our approved repair methods.
     
9. Vehicle Alteration - Your warranty does not cover alterations to the vehicle or failure of parts caused by alterations.
   For example, the warranty does not cover accessories such as sunroofs, towbars, and air conditioning systems, unless they have been approved and fitted by KGM
   
   
10. Servicing and Maintenance - You are responsible for maintaining your vehicle and for having it serviced. You must keep proof that your vehicle has been properly maintained. Evidence of the Service and Maintenance history may be requested in the form of service invoices and additionally the service operation check sheets signed by the garage. If your vehicle is presented to a SsangYong Authorised Repairer for warranty related repairs.
    
    The manufacturer's warranty will not provide cover if any fault is the result of poor maintenance.
    We strongly recommend that:
    
    maintenance and servicing should be carried at by a KGM Authorised Repairer using genuine KGM parts and recommended lubricants.
    
    We acknowledge that it is not always possible to carry out routine maintenance exactly on the date and mileage due. Because of this KGM allow a maximum window of 1000 miles or 1 month after the due date, however this cannot occur regularly, and vehicles maintained outside of these criteria may invalidate parts of their warranty.
    
    The vehicles SRS Air Bag system needs to be inspected every 10 years or 125,000 miles and replaced if any abnormalities are present.
    
    During Harsh conditions (please refer to your owner's manual under scheduled vehicle maintenance) your vehicle may need more frequent service checks and maintenance, especially items such as Automatic transmission fluids and 4x4 axle fluids. Please refer to your owner's manual for further guidance. Failure to adhere to this may affect the warranty cover on your vehicle.
    This warranty is fully transferable should you sell your SsangYong to a private individual.
    
    We are sure that you have many years and many miles of trouble free motoring with your KGM ahead.
    
    If you have any further questions then please feel free to contact your local KGM dealer.
    
    The LIMITED COVERAGE table below indicates consumables and wear & tear items normally replaced in the process of routine maintenance and service protocols and where normal useful life of these components has expired.